Grazioso monolocale retrò con 2 letti matrimoniali! (Apt 8)

I would book here again future long as it’s okay Positive: Clean and great location Negative: Lori was great

Séjour professionnel Positive: La fonctionnalité et la propreté de la villa

Room was very clean, and beautiful! Excellent stay

Took my $ & won’t respond 😩😩😩😩 Positive: Location Negative: Worst staff I’ve ever dealt with, I’m starting to think there is no staff 😩 I’ve reached out to this person sooooo many times about refunding me for a cleaning fee that I had to pay twice when it could’ve easily been avoided. Now me or Booking.com can’t get a hold of them and a formal complaint had to be filed and they are doing an investigation since it’s not ethical Landlord behavior.

I wouldn’t stay here I could be hurt and can’t reach anyone Positive: Location/Clean Negative: Landlord is very unresponsive I’ve reached out several times so has booking.com I’ve sent texts they’ve sent emails I’ve called they’ve called and now my situation has to be escalated to higher ups he only pays attention to recent bookings not noticing that it’s tenants that are already on the property that are the ones rebooking. But tells us that they are taken because he’s not paying attention or reading messages with the tenants when they are trying to book again now I’m out $90